We’re committed to your personal needs and providing an uplifting experience.
We’ve created an environment where you your appointment will enjoyable, relaxing, and rejuvenating.
We welcome your questions.
Consultations are always complimentary.
Drop-ins are more than welcome.
Are you are experienced stylist/colorist/manicurist looking for an opportunity to join a strong and growing organization? If so, please call the Palo Alto salon at (650) 462-9856 and ask to speak with Zim.
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider… not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.